Refund Policy

1. Money-Back Guarantee

We strive to provide our customers with high-quality hosting services. We understand that sometimes issues may arise that prevent our products from functioning correctly. Therefore, we offer a 7-day money-back guarantee for our hosting services if the product is not functioning properly. This guarantee is subject to the terms and conditions outlined below.

2. Eligibility

To be eligible for a refund under our 7-day money-back guarantee, you must meet the following conditions:

a. You must have purchased one of our hosting subscription plans directly from DasBesteHosting.com.

b. You must request the refund within 7 days from the date of your initial purchase.

c. The reason for the refund request must be that the hosting product is not functioning properly.

3. Ineligible Circumstances

Refunds will not be provided in the following circumstances:

a. Missing movies or series content: Our money-back guarantee does not cover dissatisfaction with the availability of specific movies or series content on our hosting platform.

b. Refund requests made after the 7-day period has elapsed.

c. Refund requests for reasons other than the product not functioning properly.

4. How to Request a Refund

To request a refund within the 7-day period, please follow these steps:

a. Contact our customer support team at [contact email] with your refund request. Please provide your name, email address, and order details.

b. Our customer support team will review your request and may request additional information to verify the issue.

c. If your request is approved, we will process the refund within a reasonable timeframe.

5. Refund Process

a. Refunds will be processed using the same payment method used for the original purchase.

b. It may take several business days for the refund to be reflected in your account, depending on your payment provider.

6. Contact Us

If you have any questions or concerns regarding our refund policy or if you need assistance with a refund request, please contact us at support@dasbestehosting.com